Return Policy
At The Jersey Concept, we take pride in the quality and authenticity of our jerseys. However, if you're not completely satisfied with your purchase, we're here to help.
You may request a return or exchange within 7 days of receiving your order, as long as the item is unworn, unwashed, and in its original condition with tags attached. To initiate a return, please contact our customer support team with your order number and reason for return. Once approved, we’ll provide instructions on how to send your item back.
Please note:
- Customized or personalized jerseys are non-refundable unless there's a defect or error on our part
- Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
- Refunds will be processed to your original payment method within 7–10 business days of receiving and inspecting the returned item.
- We aim to make sure you get exactly what you ordered — and love it. If there’s an issue, we’ll do everything we can to make it right.